Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"Superb service from Marc and Joe helping me understand what would be the best fit for me as I return to riding. No-haggle pricing got me a better price than I could have received through the military PX sales program. I highly recommend the friendly staff and no-nonsense shopping experience. Harleys rule, and these guys rule Harleys!"
By: Phillip Heidelberg, Germany,AE
"My son just purchased a bike from Capitial and is very satisfied with the sales and dealership, this is his first bike that he has ever owned and I know he will be a long time customer.
My self I have purchased alot of accessories and the parts department is one of the best I have ever delt with, they will bend over backwards to help you out, and if you have a problem with anything they are right there to make it right.
You are defently treated like the customer.
I would not go anywhere else.
For the owner of Capitial, you have a great staff, that
look out for your customers.
Dan"
By: Dan Oconomowoc,WI
"Your service guys are top notch, explained alot on my bike, I have been treated very well in all depts I have gone to, which has been all of them, (sales, merch, parts, and service) all staff are knowledgable and helpfull."
By: Donn Fort Atkinson,WI
"Fast and great service. Went to test ride bike. Decided I wanted to purchase. Was out the door on new bike in less than 4 hrs."
By: David Madison,WI
"Marc helped me pull together a Softail Deluxe sight unseen, and from parts to finance, everyone was friendly & responsive. I highly recommend working with Capital City Harley-Davidson."
By: Scott Milwaukee,WI
"I bought a 2009 roadking in march couldn't be happier. Louie was my salesman totaly impressed with the whole sales process. 1 week after purchase had a few minor problems service department fit me in per my convience and repaired all problems timley and free of charge. Very impressed with this dealer"
By: john wausau,WI
"This was the best experience I ever had at a dealership and I was at a few of them. When it came down to it I remembered how I was treated at Capitalcity HD and came to them and purchased a rocker. I am very impressed and will to all my harley shopong there from now on."
By: Daniel Oshkosh,WI
"excellent in every way!"
By: gary rockford,IL
"Excelent customer service, very patient and worked very hard to meet the needs of my purchase of a 2007 sportster."
By: John Fennimore,WI
"I cant wait to come to the dealership for the womens garage day at the end of the month!!!! I'm so excited and im even bringing a bunch of girls for it to join me in the fun."
By: dawn juda,WI
"Overall experience was excelllent. Starting with Louie Lopez who was, and continues to be great to deal with.
The people in the Finance Dept were also very friendly and helpful, as was everyone in Parts & Asscessories and Motorclothes.
The Service Dept has also been great so far.
My wife and I love our new Ultra Classic and we definitely made the right choice buying it from Cap City H-D!"
By: Bob & Cheryl Madison,WI
"I had been looking at a new Ultra and sold, then delivered my old bike on the way to Sturgis. I called Glen, while on the road to Sturgis and sealed the deal on the phone. The deal was flawless with NO surprises. "
By: Anonymous La Crosse,WI
"You guys are great Rich, Steve, Glen. Thats why I drove 100miles instead of 30. Thanks a million."
By: Mike Arkdale,WI
"Love the friendliness of your store."
By: Craig Freeport,IL
"The staff is outstanding Sherrie is a very knowledgeable sales person and Kerry is the man who gets er done!! seriously. If you own a Harley and these folks are not your dealer then you have not experienced the ultimate dealership these people are awesome. and the deal they give on the chrome is unmatched. To sum it up Capitol City is second to none "
By: Eric Evansville,WI
"I continue to be amazed by the high quality of customer service provided by all representatives of this dealership. After approximately 20 years of riding new HD's and purchasing bikes from three different dealers you continue to be the best. My most recent experience with you involved some warranty work. The issue was quickly resolved, the part ordered, installed on a Sat., with no appointment. Doesn't get much better then that. THANK YOU!"
By: Thomas Watertown,WI
"This has been the best Motor Vehicle sales experience I have ever been a part of. From the initial e-mail contact to the final sale, this Dealership knows how to get it done. They made a deal sight-unseen with me over the phone, and for them do do that and get me the best deal I could imagine was purely phenomenal. I applaud you, and will recommend this Dealership to others, and I hope to do future business with them as well. Thank You!!"
By: Mike Stevens Point,WI
"Hi,
I purchased my bike from capital city harley davidson in Madison, WI. The salesman, Marc May, was great to work with. He was real helpful and sincere. To keep things simple, things got mixed up and my bike sat in the shop for three weeks before i contacted them to see when it would be ready. Being that it sat at the shop for three weeks totally completed, i was unhappy and contacted Marc. He was unaware of the situation and took things into his own hands. He called me and asked when I wanted the bike delivered, and it was delivered that same day on time. That is old school way of takiing care of a customer. Marc is a stand-up guy that knows what customer service is. That is a guy that should running the show and training people how to treat customers. Good job Marc, and I hope Harley Davidson realizes what a great employee they have.
Sincerely,
aaron mau"
By: aaron belleville,WI
"This has got to be the best dealership everyone here really love what they do. Because it shows in the way they all react with the customers . You wont find a nicer bunch of people at any other harley dealer like you will find here."
