Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"I cant wait to come to the dealership for the womens garage day at the end of the month!!!! I'm so excited and im even bringing a bunch of girls for it to join me in the fun."
By: dawn juda,WI
"Overall experience was excelllent. Starting with Louie Lopez who was, and continues to be great to deal with.
The people in the Finance Dept were also very friendly and helpful, as was everyone in Parts & Asscessories and Motorclothes.
The Service Dept has also been great so far.
My wife and I love our new Ultra Classic and we definitely made the right choice buying it from Cap City H-D!"
By: Bob & Cheryl Madison,WI
"I had been looking at a new Ultra and sold, then delivered my old bike on the way to Sturgis. I called Glen, while on the road to Sturgis and sealed the deal on the phone. The deal was flawless with NO surprises. "
By: Anonymous La Crosse,WI
"You guys are great Rich, Steve, Glen. Thats why I drove 100miles instead of 30. Thanks a million."
By: Mike Arkdale,WI
"Love the friendliness of your store."
By: Craig Freeport,IL
"The staff is outstanding Sherrie is a very knowledgeable sales person and Kerry is the man who gets er done!! seriously. If you own a Harley and these folks are not your dealer then you have not experienced the ultimate dealership these people are awesome. and the deal they give on the chrome is unmatched. To sum it up Capitol City is second to none "
By: Eric Evansville,WI
"I continue to be amazed by the high quality of customer service provided by all representatives of this dealership. After approximately 20 years of riding new HD's and purchasing bikes from three different dealers you continue to be the best. My most recent experience with you involved some warranty work. The issue was quickly resolved, the part ordered, installed on a Sat., with no appointment. Doesn't get much better then that. THANK YOU!"
By: Thomas Watertown,WI
"This has been the best Motor Vehicle sales experience I have ever been a part of. From the initial e-mail contact to the final sale, this Dealership knows how to get it done. They made a deal sight-unseen with me over the phone, and for them do do that and get me the best deal I could imagine was purely phenomenal. I applaud you, and will recommend this Dealership to others, and I hope to do future business with them as well. Thank You!!"
By: Mike Stevens Point,WI
"Hi,
I purchased my bike from capital city harley davidson in Madison, WI. The salesman, Marc May, was great to work with. He was real helpful and sincere. To keep things simple, things got mixed up and my bike sat in the shop for three weeks before i contacted them to see when it would be ready. Being that it sat at the shop for three weeks totally completed, i was unhappy and contacted Marc. He was unaware of the situation and took things into his own hands. He called me and asked when I wanted the bike delivered, and it was delivered that same day on time. That is old school way of takiing care of a customer. Marc is a stand-up guy that knows what customer service is. That is a guy that should running the show and training people how to treat customers. Good job Marc, and I hope Harley Davidson realizes what a great employee they have.
Sincerely,
aaron mau"
By: aaron belleville,WI
"This has got to be the best dealership everyone here really love what they do. Because it shows in the way they all react with the customers . You wont find a nicer bunch of people at any other harley dealer like you will find here."
